Shandong Grand Refrigeration Technology Co., Ltd. respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting us through our online forms.
1. Information We Collect
When you visit our website or submit an inquiry, we may collect the following information:
– Your name
– Company name
– Email address
– Phone number
– WhatsApp number
– Country or region
– Inquiry details or message content
– Website usage information, such as pages visited, browser type, device information, and IP address
We collect this information only when it is voluntarily provided by you or automatically collected through standard website technologies.
2. How We Use Your Information
We may use your information for the following purposes:
– To respond to your inquiries
– To provide product information, quotations, and technical support
– To communicate with you about our refrigeration equipment and related services
– To improve our website, products, and customer service
– To process business communications and maintain customer records
– To comply with applicable legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors use our website.
You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
4. Information Sharing
We may share your information only in the following limited circumstances:
– With our employees or authorized service providers who help us operate the website or respond to customer inquiries
– With logistics, technical, or business partners when necessary to provide requested services
– When required by law, regulation, legal process, or government request
– To protect our rights, property, safety, or the safety of others
All third parties who process personal information on our behalf are expected to protect such information and use it only for the intended purpose.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including business communication, customer service, legal compliance, and record-keeping requirements.
7. International Data Transfer
As an international business, we may process and store information in countries or regions outside your location. By using our website or submitting your information, you understand that your information may be transferred to and processed in other jurisdictions.
8. Your Rights
Depending on applicable laws in your country or region, you may have the right to:
– Request access to the personal information we hold about you
– Request correction of inaccurate or incomplete information
– Request deletion of your personal information
– Object to or restrict certain processing activities
– Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Shandong Grand Refrigeration Technology Co., Ltd.
Email: info@sdgrandref.com
Tel: +86 13153528232
Address: Room 1023, Building 6, Phase II, Jinxiu Plaza, No. 2988 Qingdao Road, Huaiyin District, Jinan City, Shandong Province, China
